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Recognition Is Not the Same as Reach

1 day ago
3 min read

By Elize Fisher | Founder & Editor-in-Chief, WorkingMama®


Woman in a white shirt and navy waistcoat sitting at a desk with a laptop and glasses, looking thoughtfully out of frame in a sunlit Cape Town office
Reach tells you how many people saw your work. Recognition tells you whether the right ones will remember it.

We have become very good at measuring visibility. Followers. Views. Impressions. Likes. Shares. Website traffic.


Open almost any social media platform and there is a number waiting to tell you how many people saw what you created. And somewhere along the way, I think we started confusing those numbers with something much harder to measure: recognition.


I'm learning that reach and recognition are not the same thing. Reach tells you how many people you reached. Recognition tells you whether the right people understand who you are, what you do and why your work matters. There is a significant difference.


The numbers can be seductive

I understand why we chase reach. Numbers give us something tangible to measure. If one post reaches 50,000 people and another reaches 500, it is easy to decide which one was more successful.

But was it? What happened after those 50,000 views? Did anyone remember the business? Did the right potential client discover you? Did someone understand what you stand for? Did it create a conversation, an enquiry, a partnership or an opportunity? Or did 50,000 people simply scroll past?

High reach can be valuable. But reach on its own tells us very little about whether we are becoming known for the things that actually matter.


When I looked at my own numbers

Recently, one of my Founder's Notes on LinkedIn reached 5,996 people and generated 8,091 impressions. What caught my attention was that 98% of that discovery came from outside my existing network.


On the surface, those are encouraging reach numbers. But further down the analytics was the part I found more interesting.


50 people viewed my profile. 12 chose to follow me.


LinkedIn post analytics showing 5,996 members reached, 8,091 impressions, 50 profile viewers and 12 new followers
The analytics from one of my recent Founder's Notes reminded me that reach is only the beginning. Source: LinkedIn post analytics.

That made me think differently about what I was measuring. The 8,091 impressions told me the content travelled. The profile visits told me that some people were curious enough to find out who was behind it. And the new followers showed that a smaller group chose to hear from me again. Those are different levels of attention.


For me, that is where the distinction between reach and recognition becomes much more interesting.


Recognition requires clarity


Sometimes the problem isn't that not enough people know about us. The problem is that the people who do know about us aren't quite sure what we are known for. We show up everywhere, talk about everything and follow trends because they perform well. And then we wonder why visibility isn't translating into opportunity.


Perhaps we don't always need more eyes. Perhaps we need greater clarity. Because recognition happens when someone can encounter your name, your work or your business and make an immediate connection:



That is very different from simply being familiar.

The right 100 can matter more than the wrong 10,000

As a media business, audience matters. Reach matters. Distribution matters. But I am increasingly interested in who we reach, not simply how many.


Ten thousand people seeing something can look impressive on a report. But if none of those people are the women we exist to serve, the brands we want to work with, the decision-makers we need to reach or the communities we want to influence, what exactly did that number achieve?


Meanwhile, the right 100 people may include your next client, collaborator, advertiser, investor, employer or advocate. That doesn't mean small audiences are automatically better than large ones. It means relevance matters.



Being everywhere isn't a strategy

There is enormous pressure to be visible everywhere. Post on LinkedIn, make the Reel, start the TikTok, send the newsletter, build the personal brand, start the podcast, comment more, post more, show your face more.


You can be incredibly visible without becoming particularly memorable. Recognition requires repetition, but it also requires consistency in what you want people to associate with you.


Because every piece of content is answering that question, whether we realise it or not.


Reach should serve recognition

We need both. Reach introduces you to people who don't know you yet. Recognition gives that visibility meaning. The problem begins when reach becomes the destination. A million impressions cannot compensate for an unclear message.


Those things can amplify what already exists, but they cannot decide what you should be known for. That part is ours.


I don't only want to ask, "How many people saw this?" I want to ask:



Because being widely seen and being clearly understood are two very different achievements. And if I had to choose what to build deliberately, I would build the latter first.






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